We offer evaluations of companies, products and services at an industry-wide level; issue press releases to publicly...
This mystery shopping program in the field is designed to drive higher closing rates and profitability through the active measurement...
We study and analyze the main aspects of the dealer directly related to the sales department, such as: Lot / Inventory / Advertising...
Improve service operations, Operational cost covered by the Service Department vs Sales Department...
Quality problems are associated less frequently with real defects or malfunctions and are more often related to the ability of the product to meet...
Overcome problems, Increase productivity, Competitiveness analysis, Efficiency of the Service Consultants...
The mystery shopping program in the field is designed to measure the performance of dealership personnel against the ideal...
